About author
- Author's profession: Musician
- Nationality: american
- Born: December 31, 1948
- Died: May 17, 2012
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For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
Tom Peters
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