People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
Howard SchultzAbout author
- Author's profession: Businessman
- Nationality: american
- Born: July 19, 1953
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The birds sang, the proles sang. the Party did not sing. All round the world, in London and New York, in Africa and Brazil, and in the mysterious, forbidden lands beyond the frontiers, in the streets of Paris and Berlin, in the villages of the endless Russian plain, in the bazaars of China and Japan? everywhere stood the same solid unconquerable figure, made monstrous by work and childbearing, toiling from birth to death and still singing.
George Orwell