Jack Welch quotes about management
American Businessman November 19, 1935
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The final relationship that cannot be ignored is with disrupters: They are individuals who cause trouble for sport - inciting oppositionto management for a variety of reasons, most of them petty. Usually these people have good performance - that's their cover - and sothey are endured or appeased. A company that manages people well takes disrupters head-on. First they give them very tough evaluations, naming their bad behaviourand demanding it change. Usually it won't. Disrupters are a...
Jack Welch
What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
Jack Welch
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