The people who work within these industries or public services know that there are basic flaws. But they are almost forced to ignore them and to concentrate instead on patching here, improving there, fighting the fire or caulking that crack. They are thus unable to take the innovation seriously, let alone to try to compete with it. They do not, as a rule, even notice it until it has grown so big as to encroach on their industry or service, by which time it has become irreversible. In the meantime, the innovators have the field to themselves.
Peter DruckerAbout author
- Author's profession: Businessman
- Nationality: american
- Born: November 19, 1909
- Died: November 11, 2005
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They walked side by side along the dark beach toward Monterey, where the lights hung, necklace above necklace against the hill. The sand dunes crouched along the back of the beach like tired hounds, resting: and the waves gently practiced at striking, and hissed a little. The night was cold and aloof, and its warm life was withdrawn, so that it was full of bitter warnings to man that he is alone in the world, and alone among his fellows; that he has no comfort owing him from anywhere.
John Steinbeck
