Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
Phil CrosbyAbout author
- Author's profession: Businessman
- Nationality: american
- Born: June 18, 1926
- Died: August 18, 2001
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Contrary to popular accounts, very few scientists in the world - possibly none - have a sufficiently thorough, "big picture" understanding of the climate system to be relied upon for a prediction of the magnitude of global warming. To the public, we all might seem like experts, but the vast majority of us work on only a small portion of the problem.
Roy Spencer
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