Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
Tom PetersAbout author
- Author's profession: Businessman
- Nationality: american
- Born: November 7, 1942
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We invented marriage. Couples invented marriage. We also invented divorce, mind you. And we invented infidelity, too, as well as romantic misery. In fact we invented the whole sloppy mess of love and intimacy and aversion and euphoria and failure. But most importantly of all, most subversively of all, most stubbornly of all, we invented privacy.
Elizabeth Gilbert
For the Irish, life is a matter of perpetual grievance. We remember the Famine, but forget the Draft Riots. We seal off our neighborhoods to strangers, but allow our own priests to victimize our own children. We worship violence and we enslave ourselves to alcohol, we lie and steal and kill without conscience for generations at a time. But it's all right in the end, and do you know why? Because we don't tolerate lust.
Mary Gordon