![Tom Peters quote: "The magic formula that successful businesses have discovered..."](http://quotesbox.org/pic/164472/924x470/quotation-tom-peters-the-magic-formula-that-successful-businesses-have.jpg)
![](/media/106/73.jpg)
![](/media/106/74.jpg)
![](/media/106/75.jpg)
![](/media/106/76.jpg)
![](/media/106/77.jpg)
![](/media/106/72.jpg)
![](/media/106/73.jpg)
![](/media/106/74.jpg)
![](/media/106/75.jpg)
![](/media/106/76.jpg)
![](/media/106/77.jpg)
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Tom PetersAbout author
- Author's profession: Businessman
- Nationality: american
- Born: November 7, 1942
Related Authors
Topics
Quotes currently Trending
![Tori Spelling quote: "I know most people always thank people for believing in them -..."](/pic/103268/600x316/quotation-tori-spelling-i-know-most-people-always-thank-people-for.jpg)
Is confidence based on a rate of exchange? We used to speak of sterling qualities. Have we got to talk now about a dollar love? A dollar love, of course, would include marriage and Junior and Mother's Day, even though later it might include Reno or the Virgin Islands or wherever they go nowadays for their divorces. A dollar love had good intentions, a clear conscience, and to Hell with everybody.
Graham Greene