Getting Quotes (page 116)
What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
Jack Welch
All that self-control stuff, I tried all that stuff from analysts. I went everywhere to these guys, every kind of anger-management, psychologist, psychiatrist. 'Get rid of my temper, get rid of my temper.' And there was only one guy who just said, 'I don't think this is related to, uh, issues. I think there has got to be something wrong.'
Harvey Weinstein