Taking Quotes (page 227)
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Latent in every man is a venom of amazing bitterness, a black resentment; something that curses and loathes life, a feeling of being trapped, of having trusted and been fooled, of being helpless prey to impotent rage, blind surrender, the victim of a savage, ruthless power that gives and takes away, enlists a man, drops him, promises and betrays, and -crowning injury- inflicts on him the humiliation of feeling sorry for himself.
Paul Valery
How much courage does it take to fire up your tractor and plow under a crop you spent six or seven years growing? How much courage to go on and do that after you've spent all that time finding out how to prepare the soil and when to plant and how much to water and when to reap? How much to just say, "I have to quit these peas. Peas are no good for me, I better try corn or beans.
Stephen King
Page 134 Florence Nightengale is speaking to William MonkOf course. If you know the truth, it takes a gentler and perhaps a wiser woman than Purdence Barrymore not to speak it aloud. She did not understand the arts of diplomacy. I fear that perhaps I do not either. The sick cannot wait for flattery and coercion to do their work.
Anne Perry
The final relationship that cannot be ignored is with disrupters: They are individuals who cause trouble for sport - inciting oppositionto management for a variety of reasons, most of them petty. Usually these people have good performance - that's their cover - and sothey are endured or appeased. A company that manages people well takes disrupters head-on. First they give them very tough evaluations, naming their bad behaviourand demanding it change. Usually it won't. Disrupters are a...
Jack Welch
