Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig ZiglarAbout author
- Author's profession: Author
- Nationality: american
- Born: November 6, 1926
Related Authors
Topics
Quotes currently Trending
The whole point about vision is that it's very individual, it's very personal, and it has to be confessional. It has to be something which hurts - the pulling out of it and putting it on the page hurts. Art can be about the individual writer's response to his or her condition, and if that response comes out of a predigested belief about what the audience wants to hear about the writer's condition, then it has no truth, it has no validity. You either write with your own blood or nobody's....
Clive Barker
It was cold, and he was coughing. A fine cold draught blew over the knoll. He thought of the woman. Now he would have given all he had or ever might have to hold her warm in his arms, both of them wrapped in one blanket, and sleep. All hopes of eternity and all gain from the past he would have given to have her there, to be wrapped warm with him in one blanket, and sleep, only sleep. It seemed the sleep with the woman in his arms was the only necessity.
David Herbert Lawrence
I represent a rural state and live in a small town. Small merchants make up the majority of Vermont's small businesses and thread our state together. It is the mom-and-pop grocers, farm-supply stores, coffee shops, bookstores and barber shops where Vermonters connect, conduct business and check in on one another.
Peter Welch
