Same Things Quotes (page 30)
People aren't buying records like they used to, so it's nice to try to figure out a way to make them do it. I would enjoy the same thing to own an old movie house, to try to trick people to come in - like having 3-D or Smell-o-Vision or Vibra-Vision or something. Mcguffins to get people interested.
Jack White
What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
Jack Welch